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Average rating:  
 35 reviews

cameron b.
San Diego, CA

Our family is very happy with this family-owned company. Our pool was literally completed in 4 weeks (way under the estimated time!). Everything was chosen carefully step by step along the way. There were no surprises throughout the process as everything was thoroughly discussed.The warranty was another positive as the other companies we screened did not have warranties like Superior. Even at the end with permits, salt water start up, rebates,etc they have continued help us with it all. Very happy with their company.

We initially consulted Superior Pools 14 years ago and had Jack install a "free form" pool with "no fear" Jade gemstones finish. It was gorgeous! For years, perspective pool buyers from all over San Diego County came over to view our pool before they built their own pools. Today, we spoke to Jessica and they are coming over to our new home in the Mount Helix area tomorrow to give us an estimate regarding resurfacing the pool. We tell all our friends and family members to use Superior Pools because of their outstanding service, quality workmanship & beautiful results. We are excited to be working with Superior Pools again!

Lisa C.
Ramona, CA

Superior Pools built our pool over 10 years ago in Ramona and it looks the same today as it did then. Over the years I have called Jessica to get help with a drain cover or a clogged jet and she has always gone over the top when it comes to customer service. She remembers me every time I call which is maybe 3 times in the past 10 years. I highly recommend them as a pool builder. It is a family run business, and that's who you deal with during and after the build.

by John T. San Diego on Superior Swimming Pool Construction

We had been considering a pool for a number of months when we met Jack from Superior Pools. Prior to meeting Jack we had three contractors out to look at our proposed project, each of whom missed an appointment at least once. Blue Haven missed three.

Then there was Jack. He was on time and brought all the necessary tools to map out our project and provide an on the spot estimate. We were very impressed with his attention to detail and the way he really listened to the particulars of our desired pool.

We did not sign with him that day and he did not pull any high pressure tactics, he just said call me when you are ready. We did.

Our project began under a tight timeline of no more than 6 weeks and included a custom grotto sand water feature. Jack and his daughter were there for every step in the process. They never missed a deadline or a detail in the design build or completion of the pool.

We highly recommend Superior and Jack's team for their patience, competence, and ability to complete the project on budget and in time for our daughter's birthday party!
Oh, and we LOVE the pool!

Thanks Jack and Superior

by Teresa C. El Cajon, CA on Superior Swimming Pool Construction

I had my pool built by Superior Pools and Spas about 12 years ago. I was on a super tight budget and didn't think I could afford it. I was wrong! They did a fantastic job and offered creative and efficient solutions that made it affordable. To this day I am still very happy with my pool. So are my pool-less friends who are frequent guests.

I picked Superior Pools after getting numerous bids from other pool companies. The deciding factor was talking with past clients and seeing the end product, even pools that had been built ten years ago. Everyone had the same positive comments about Jack and Jessica and the ease in which it was to work with them. The pools looked great and there weren't any issues with the quality of the construction.

When I met Jack he was a friendly and very knowledgeable about what he can do and how he can make what I want come to reality. There was no pressure but I felt that he would do what ever it takes to make thing tight. I had a different contractor that did all of the hardscape around the pool and there was a lot of good collaboration at pre design meetings. Everyone was on the same page and things went smoothly.

The sub contractors Superior used were the best! I was able to be home for the entire project and interacted with everyone they used. They were all friendly, professional and very good at their trade. If questions came up during construction they were handled quickly with a phone call to Jack so nothing slowed down.

Jessica was great to deal with as questions arose. She kept me up to date when people were coming over or if there was any information she needed from me. She also met me to go over tile and coping choices that kept the project on budget. If I needed anything or had any questions, a quick text was all it took to get thing answered.

Superior was true to its word when unexpected costs arose. During final inspection, the inspector determined we needed a special back flow devise for the manual fill valve for the pool. This was an expensive valve, a $500 cost that Superior covered. They didn't have to but they kept their word and the contract price that was signed.

I had a great experience with Superior and would use them again in an instance if I were to build another pool.

MW

Dave S.
San Diego, CA


Jack and Jessica were very nice to work with throughout the construction of our pool. They helped expedite our final inspection and we were able to keep our scheduled family party. D & G from Jamul

Matthew W
Valley Center, CA 92082
Work Completed Date:
February 16, 2014
Hire Again:
Yes
Description Of Work:
I chose Superior Pools to build my pool. It was an easy experience and if I were to build another pool, they would be the one use. Jack and his family were great to work with. Their word means everything, if they said they would do something they would. If a problem or issue came up, they just made it right. They are "good people" and I wish other companies operate like them.

by Marie P. Santee, CA on Superior Swimming Pool Construction

We decided to put in pool in our backyard. We interviewed 3 companies and after meeting Jack Marshall owner of Superior Pools we decided they were the company we wanted to hire. From the beginning, Jack was up front, honest and reliable. He was on schedule throughout the project. Superior pools is a family owner business and take pride in their work. Jessica, Jack's daughter was involved with the project and a pleasure to work with. She kept all appointments, returned all calls and when there was damage to our garage door, Superior Pools stepped up to the plate and replaced the door. I highly recommend them and am totally thrilled and satisfied with our new family pool. It's beautiful and was completed on time!!!!!

We recently had Superior Pools install our new pool and deck. They did a beautiful job and far exceeded expectations. Our budget was small, so we expected a humble little pool. Instead, Jack Marshall and his various subcontractors built the pool of our dreams! It's beautiful; black bottom, sockeye quartzite trim, water feature, solar panels and beautiful deck! They were awesome to work with. Jacks daughter Jessica also represents the company well and helped me choose the design and materials. I HIGHLY recommend them!!!

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