We had superior pools with Josh and Jack build our pool 6 years ago. The pool was put in ahead of schedule and came out beautiful! Over the 6 years, small service issues have come up and Jessica in the office scheduled service for us. Jess in the office is very personable and makes you feel like you are one of their family. The service is done usually within a week and if not they let you know what they need or what they are waiting for if its a part. Jack usually comes out himself and try’s to look at your issue then if he can’t figure it out he will send one of his crew. Its kind of nice to see the owner take such an active role in his company and then when he sends one of his crew out you know it will get done! In our case it was done asap and was something as minor as a missing jet head on our jacuzzi. Thanks for taking care of your customs Jack, Josh and Jessica! You do it right!